Quote:
Originally Posted by aceflor
What is often happening and is infuriating me is the way others, always the same group of members btw, decide what is a bug, what is not, who is allowed to complain, who is not, how we should complain, how we should not. In German we have a verb for this : bevormunden. Sadly, there appears to be no exact translation in english.
I even read posts when some of these glorious members advised another not to complain directly to Kobo, since it would not accelerate anything and put too much unnecessary pressure on Kobo. So globally it was : do not complain here, you are bothering us. Do not complain to Kobo, you are bothering them. Logically, it comes in the end to : DO NOT COMPLAIN, IT IS PERFECT AS IT IS.
A new thread pops out that is critical ? There comes the cavalry.
Which makes me wonder, again, about what is the mission of these members, and what they are. Just private persons, members of MR, or do they have some other kind of relations to Kobo ? Because I have been at MR for years now, and am active on different boards of this forum, and I have never, never experienced group pressure at this level in any other boards. Not in the amazon board, nor in the sony, nor in the nook, nor in the pb one.
It is eerie...
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Having dealt with KOBO customer support and with their firmware for some time gives me the impression that they don't care too much about their customers. Thus it would surprise me if the people in this forum who appear to be very much attached to KOBO were actually doing some sort of paid (or otherwise rewarded) 'undercover' PR.
But the extent of some folks' KOBO enthusiasm (combined - let's face it - with a tendency to intolerance towards people not sharing this enthusiasm) is interesting none the less .... Interesting too that none of the 'implicitly accused' answered to the post quoted above.
Maybe this is board is entering a new era of tolerance and openness ;-)