Quote:
Originally Posted by Terisa de morgan
In the same way than in a Kobo, I think. At least, in my 350, people like Sony with PRS or T1 rooted, or Kindle with duokan or....
A lot of people are happy with Kindle/Sony... in the same way a lot of people are happy with Kobo. You only listen more people complaining than giving praises 
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Or those who root their Nooks. Almost every ereader seems to have a community dedicated to making it work in ways the manufacturer never contemplated.
One way I've heard to calculate your user satisfaction numbers is to multiply the numbers of complaints by 10 and subtract that number from your total user base.
Regards,
David