Quote:
Originally Posted by HarryT
I doubt it. If you took a glass ornament in pieces back to the store where you bought it and said "it just broke", do you think they'd believe you? Broken glass equates to user fault in most peoples' minds, and how could you prove that "it just broke"?
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I expect them to replace it or prove that I broke it according to EU rules if it was less then 6 months since I bought it. And if the shop has another policy it should be written clearly on their web page or in the shop.