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Old 09-16-2008, 01:55 PM   #188
jljones
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Device: Iliad
Quote:
Originally Posted by HarryT View Post
I'd certainly like to see more warranty replacements, I agree with you there. I'm not sure that a small company like Bookeen can afford to take the hit that Amazon can, though, and replace "all" broken machines. I suppose it depends how many there are, and that's something that we don't know.
That strikes me as another reason to buy one from WH Smiths. As a retailer, they are responsible for warranty repairs, they're a large company, and subject to UK law. I can't see them arguing if there's no evidence of physical damage.
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