Thread: New Kobo desktop app slow
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Old 05-31-2013, 02:10 PM   #8
GrahamBM
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Posts: 7
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Join Date: Dec 2011
Location: Ontario, Canada
Device: ipaq and Kobo
I did receive a reply from Kobo re their Desktop app. Here it is:

Quote:
Thank you for your response and for the information you have provided for us.
We were able to recreate the problem not only in your account but ours testing account as well.
When we inquired about the problem to our Tier 3 department, they have advised that there is a problem with the Kobo Desktop application for users running a Windows environment when browsing categories.
Our development team is now aware of the problem and have been working on a solution. We have been told that the fix will be released as a software update to address this issue specifically. Although we have not been provided with an exact date on when the software update will be released, we know that it will be soon as it is affecting a large range of customers.
We apologize for the inconvenience this might cause you.
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