Quote:
Originally Posted by BWinmill
If a company doesn't want to sell to you, maybe you shouldn't buy from them? There are a lot of reasons why they may not want to sell to you: import/export regulations may create issues for the company, the company may be unable comply with local laws, the company may be trying to protect themselves from fraud.
There are also issues from the consumer's perspective. Companies are often unwilling to honour warranties for a device purchased in another country, even if the same model is sold in the customer's country. I once saw a Canadian friend struggle to get a warranty honoured for a device purchased in the U.S. (very similar countries) and it was a hassle to get honoured even though he lived within a 15 minute drive of the U.S. border.
My advice is to wait until Kobo is willing to sell to you, or go with a company that is willing to sell to you.
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I didn't ask for any special warranty, guarantee or support. I take full responsibility for all these issues once the item is received at the US delivery address I chose to ship it to.
And all the issues you mentioned apply also when you ship the device to your home or office address and then travel with your device overseas or relocate to another country. Surely you don't mean to say you must leave all devices you own back in the US in order to avoid regulations/issues/local laws/warranty limitations etc.
But yes, dealing with Kobo isn't making me particularly fond of how this company treats its customers.