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Originally Posted by Corpsegoddess
That being said, can somebody who passes this sort of thing on to the powers that be let them know about this issue?
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Folks do pass these issues on--though it is one of those problems that can't be addressed very well unless it can be replicated. That is not always an easy thing to do. FWIW (and it might not be worth anything at all) the beta group got a build that killed Touch devices. Killed dead. First time that has happened in beta. Kobo very quickly fixed this. This fix may also have addressed the issue you are having in .5.2.
And no, I have no idea when a new FW will be released.