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Old 05-24-2013, 08:16 PM   #4
GrahamBM
Junior Member
GrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animalsGrahamBM is kind to children and small, furry animals
 
Posts: 7
Karma: 6916
Join Date: Dec 2011
Location: Ontario, Canada
Device: ipaq and Kobo
I have been in contact with Kobo about this. I gave them full details of my computer. First response from them was a request to provide them with the same information that I had include din first request for help! (It is a 64bit laptop with lots of memory, reasonably fast processor, no problems with oter pas, HS cable internet)

I sent back a somewhat snarky email, but they then responded. They told me to uninstall Kobo Desktop and re-install using a link they provided. I did that. When the "new" Kobo Desktop loaded, it displayed a message saying I did not have the latest version and that I had to download the new version! (I thought I had just done that!

Eventually, Kobo Desktop was back "working". Desperately slow with many "not responding" messages at LH top with rotating "working" windows blue ring icon.

I have sent another email to Kobo describing what I have here.

On my wife's slower Vista 32 bit laptop, I had to install the new Desktop. I did not spend a lot of time on it, but it seemed to respond faster.

In the end, I used the Kobo app on my Blackberry Playbook. It works fine. By contrast, my wife' Kobo Ereader is hopeless. We tried to sync our small library today. It stopped part way and one of the books that it said it had synced only had the cover page and nothing else.

To be honest, I am fed getting up with Kobo. Besides, most books ca be bought in stores for close to same price, so I may just abandon e-reading!
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