Thread: Paid for book but won't download onto kobo
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Old 05-22-2013, 08:44 AM   #9
paola
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Quote:
Originally Posted by heedarmy View Post
Hi Peter, she downloaded from the kobo website. it's on her reader but she can't open it she doesn't have access to a pc(we download books for her). What can she do about getting her money back if she can't get it to work
could this not be simply a DRM problem? If she downloaded hte epub, it is probably encumbered with DRM, so she would need the device to be registered etc. Do you know whether she has done so? Also, if you don't mind providing the title of the book she bought, we could check it out better.
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