Thread: Won't turn on
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Old 05-21-2013, 10:48 PM   #3
DNSB
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Posts: 46,784
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by starshipsir View Post
Ive tried everything, ive had my Kobo for over 1 year and a half and it's never done this. Ive tried charging it and turning it on I've tried resetting it and the light will come on but it stays in powered off mode. It won't connect to my computer also. Help?
Since no one else seems to have jumped in, time to play the fool.

Have you tried a factory reset? The procedure varies depending on the model. For all touch screen Kobos, hold the power button in the off position for 15-20 seconds. Release the power switch. Press and hold the Home or Light button (whichever your Kobo has), slide and release the power power. You should see the power LED next to it start blinking. Release the Home/Light button and hope....

If the power button doesn't seem to be working, you can try holding the Home/Light button and doing a paper clip reset releasing the button after the LED starts rapidly blinking.

Best I can do for now.

Regards,
David
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