Quote:
Originally Posted by Jessica Lares
You were lucky. I think they made the exception based on the fact that your furniture destroyed it vs you dropping it in a pool/etc.
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I'd guess they made the exception because of that SIXTH KINDLE thing!!
And likely that he didn't have a previous history of abusing the return policy.
Amazon has done stuff like this for me as well. I'm a happy customer.
A sad side effect of Amazon doing stuff like this is that, when they DON'T do it, some people's over-blown sense of entitlement kicks in and they post complaints.
"I called Amazon because my 3-year-old Kindle that I bought on eBay got a samurai sword through the screen, and all those greedy monopolists did was offer me a replacement for $30. They actually expected ME to give them MORE money??!!"