"Noooooo, of course not Sir! We haven't *ever* seen this problem with product X. You're the very first one!"
*Books the 7th repair today for Product X concerning Known Problem Y. Sigh. And it's only Tuesday. Expect to book 40 repairs before the end of Friday... And that's only me....*
Don't get me started. I'm glad not to work in a support function anymore.
Last edited by Katsunami; 05-18-2013 at 11:12 PM.
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