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Did you ever get this resolved Chexmix? I have a similar problem with a new M92.
On another post someone has suggested that it might be the result of letting the battery completely discharge but, looking at other people's posts on battery life I think this is unlikely, and I still have blue and orange lights (depending on whether it is plugged into a charger or not.
Resetting does enable me to turn it off (which I can't do by just pressing the on/off button). I had a black line in the middle of the screen at first, and now I have about 10 black lines - they seem to multiplying every few hours.
Just wondered if you ever found out what the problem was. I've had the M92 for about a week.
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