View Single Post
Old 05-18-2013, 06:18 AM   #1
OwenA
Member
OwenA began at the beginning.
 
Posts: 23
Karma: 10
Join Date: May 2013
Device: Onyx Boox M92
Blank screen, black lines, won't reset.

Does anyone know what this means.

Yesterday am my M92 was working fine. Came back to it an hour later to find a blank screen with a single black line. It won't turn on, or off (to be honest I'm not sure wether it is on or off). There is a continuous blue light. I plugged it into the USB on the computer and an orange light came on which turned to magenta a few seconds later. The disc doesn't mount on the desktop and nothing happens on the M92 screen. After a while the single line turned into 6 lines (not all at once - the additional lines have appeared slowly). If I press and hold the on/off switch the light does go out after about 15 seconds but comes on again after I release it.

I've used the reset button in the back and pressed the on/off switch, several times, after reading other posts. It hasn't had a knock or anything like that - I've just been using it on my desk at home.

I'm really worried I might have lost the work on there, which is quite a lot and there is a deadline for getting it done ( I know - should have backed it up).

I had a look on other posts and a blank screen with lines s been mentioned a couple of times in posts about other screen issues, so I am hoping this is something recognisable and fixable....

Does anyone have any ideas?
OwenA is offline   Reply With Quote