Has anyone else here in the last month noticed that we are no longer getting notify for updates on Kindle books we have purchased? They are not even listed under Updates Available on my MYK page either.
This is fourth time in two weeks I had to contact customer support to do it for me again.
The first Rep. I talk to couldn't even find the books to update them. The publisher had changed the title and even though the new name was on my archive items and order details pages she still saw the old names on her end. I had to give them the order numbers so they could update them to the latest version. It took two different Reps. to get this done.
Amazon really needs to come up with a better system or fix their current one. I hate having to bug them each time a book is updated and I only find out by the Publisher or Author about it.