Quote:
Originally Posted by jackie_w
I think the problems must be country-specific because WHSmith in the UK didn't fail me. I selected free shipping (quoted as 3-5 working days from desp to deliv) for an Aura and a Sleepcover.
The Aura arrived on the 3rd working day and the cover, even faster, on the 2nd working day. I could have paid extra for faster delivery. I was able to see order progress on the website until despatch and I got timely despatch emails for both items. Order tracking would have been nice, but maybe that was only available for those who paid the extra for the 1st class delivery.
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Jackie W, I think you are right. I ordered my Aura through WH Smith UK on 20th April. Had to use Parcel Motel (package forwarding service with UK delivery address in Northern Ireland) because WH Smith do not deliver to Ireland. Spent a couple of days waiting on stock, then my order shipped and arrived in Belfast, on the 29th April and for some strange reason it sat there for a whole day doing nothing. Dispatched at 11am on 30th April and I picked it up at 11.14pm that night at a Parcel Motel just down the road from where I live, having received an SMS text to let me know that it was ready for collection. Given the somewhat convuleted method of delivery that I had to opt for, I am impressed with the speed of delivery.