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My two cents are with the people asking for more choices. The problem is that people are upset because they feel like something they already had, and liked, has been removed.(er, titles have been added...) Kind of hard to fault folks for that, but that's the way the cookie crumbles.
They are not alone in wondering why a company would release a product whose main feature is a larger screen and then almost immediately take away from it with a firmware upgrade that reduces visible screen area. I suspect that if it does not involve the kepub engine and therefore relate directly to revenue Kobo could probably care less, but they should.
I'm willing to bet that if Kobo spent more time fixing bugs, and less time fixing stuff that isn't broken they're be doing a lot better. Frankly, they are missing a huge bet. Quit screwing around with things guaranteed to annoy at least some of your customer base, and start making one thing your focus. You are the people's choice in terms of flexibility and ability to side load, etc. start wising up and taking advantage of that. Position yourselves as the underdog and continue to reap revenue at the same time through Kobo kepub sales. Support the sideloaded crowd and you will sell more readers, as a result, through convenience you will sell more books. But, for goodness sake, clean up the danged software mess and rid yourselves of that albatross. I guarantee that solid firmware in addition to the already solid hardware would equal far greater sales.
For all those having a hard time with bugs and issues, why not start an online petition to get them*fixed and make a big deal of it? If you make a big enough effort you might actually accomplish something other than squabbling in a forum.
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