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Old 09-11-2008, 07:38 AM   #2
cen
Connoisseur
cen doesn't littercen doesn't litter
 
Posts: 53
Karma: 140
Join Date: Mar 2008
Device: iRex iLiad (v1) / Sony Librie
I can feel your pain, I had some fun trying to get them to deal with a screen issue previously, in fairness to them, once they responded to my emails, from my receipt of the return box the iLiad was gone maybe a week.

They have moved their support in house so that may be causing some of the logistics issues they mentioned
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