Quote:
Originally Posted by John F
And here is the tier2 email reply:
Does the above sound right? From what's been posted, I thought they just needed to tweak something on their end?
And I really think that they just make stuff up:
I keep wifi off. I don't sync unless forced to because of version upgrades. The only reason I upgraded was that I now "have" three devices, and I want the same software on them. If I hadn't brought an Aura, I would have stayed back on 2.1.5.
And what the heck is a membase error. As a user I don't care. It is just them throwing out gobbly gook to confuse the customer. "yeah mention membase errors, that will make the customer think we know what we are talking about".
|
Actually I know they can fix the issue without you're having to setup a new account. I know that tier 3 support has fixed people.