Quote:
Originally Posted by John F
And here is the tier2 email reply:
Does the above sound right? From what's been posted, I thought they just needed to tweak something on their end?
And I really think that they just make stuff up:
I keep wifi off. I don't sync unless forced to because of version upgrades. The only reason I upgraded was that I now "have" three devices, and I want the same software on them. If I hadn't brought an Aura, I would have stayed back on 2.1.5.
And what the heck is a membase error. As a user I don't care. It is just them throwing out gobbly gook to confuse the customer. "yeah mention membase errors, that will make the customer think we know what we are talking about".
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My guess is that a sync has happened at some point and caused the shelves to sync.
The membase thing, well, that makes me go "ahhhh!" as I do know what is being referred to, and also the problem mentioned. Obviously I do not and cannot share certain information, but I believe you could equate this to something like a web browser cache issue, whereby you might not see in the browser what you should see as the cache is having a problem.