MobileRead Forums - View Single Post - Broken screen reparation on m92

ledmike · 05-08-2013, 06:18 PM

Thanks to all, really!
It wasn't necessary to write on the facebook page.
I wrote a mail to the onyx international (in china) menacing legal proceedings and bad publicity, they answered immediately saying they would have talked to artatech in order to solve the problem. A few hours later I received a mail from artatech where they apologized and they promised my ebook back and some gift (hearphones and book light). An hour later i received the UPS mail for the package tracking.
I'll let you know when the pack will arrive.
Thank you very much again!

05-08-2013, 06:18 PM	#8
ledmike Member Posts: 10 Karma: 10 Join Date: May 2013 Location: Rome, Italy Device: Onyx Boox m92	Issue theorically solved, I'm waiting for the pack Thanks to all, really! It wasn't necessary to write on the facebook page. I wrote a mail to the onyx international (in china) menacing legal proceedings and bad publicity, they answered immediately saying they would have talked to artatech in order to solve the problem. A few hours later I received a mail from artatech where they apologized and they promised my ebook back and some gift (hearphones and book light). An hour later i received the UPS mail for the package tracking. I'll let you know when the pack will arrive. Thank you very much again!