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Old 05-08-2013, 05:56 PM   #33
Xenophon
curmudgeon
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Posts: 1,487
Karma: 5748190
Join Date: Jun 2006
Location: Redwood City, CA USA
Device: Kobo Aura HD, (ex)nook, (ex)PRS-700, (ex)PRS-500
Quote:
Originally Posted by bookwurm70 View Post
I think what made me nervous was my credit card was charged right away and then nothing. No way to view my purchase from my Kobo account to check the status.

If my credit card had been charge simultaneous to being shipped, I would have been fine. Or if I had been able to check the order status in my account after the credit card was charged, I would have had no complaints. It was the fact that Kobo had my money and I had no way of knowing if/when my item would be shipped.

I did get an email notice right away when it shipped, so that was good and I felt fine after that, it was just before shipping notification when Kobo had my money that upset me.

Feel free to pass that on.
What bookworm70 said. I wouldn't feel worried if I could track a shipment. Or if I had a shipment notice. But my card was charged 5 days ago, and I've heard nothing since then. Not a good feeling. Feel free to pass that on as well.

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