MobileRead Forums - View Single Post - Aura HD Beware Kobo's non-existent return policy!

danskmacabre · 05-06-2013, 06:34 PM

Depending in the country you're in you can demand a refund if it's not fit for purpose.

Here's a link to the Australian consumer law
http://www.consumerlaw.gov.au/conten...tees_guide.pdf

Page 7 of that is particularly interesting, as it talks about refunds.
If it's a major fault, as a consumer you have a choice to get a refund, regardless of what Kobo say.

This may differ in your country.

05-06-2013, 06:34 PM	#2
danskmacabre Guru Posts: 733 Karma: 3593438 Join Date: Jun 2011 Location: Australia Device: Kobo Glo. Galaxy Tab S 8.4	Depending in the country you're in you can demand a refund if it's not fit for purpose. Here's a link to the Australian consumer law http://www.consumerlaw.gov.au/conten...tees_guide.pdf Page 7 of that is particularly interesting, as it talks about refunds. If it's a major fault, as a consumer you have a choice to get a refund, regardless of what Kobo say. This may differ in your country.