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Yes you can return Nook Books! I just did.
There is hope my friends! I just bought a popular book that sounded very intriguing. Once it downloaded I opened it up and the dang thing was a Novella! Only 215 Pages. But they charged full pop for it. That does not work for me. After researching online I was pretty discouraged by everyone saying "No Returns whatsoever" I called 800-843-2665, politely described the situation and got a FULL REFUND. I did mention that their PR is suffering online with so many disenfranchised customers. Here's the email confirmation they sent:
Dear MichaelXXXX,
A refund has been processed for the item below. Credit has been issued in the amount of $7.99 to the original form of payment that you provided. If your method of payment was a credit card, that amount will be reflected on a future credit card billing statement.
The following item was refunded:
Product Description Quantity
The Bleiberg Project 1
* Please note your refund amount may reflect a partial credit.
This amount $7.99 will be refunded to your Credit Card.
We appreciate your business and look forward to you visiting us again soon at Barnes & Noble
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