Quote:
Originally Posted by 93terp
Ken,
What's the return process for a defective unit? The thought of having to have any more interaction with Kobo CS is fairly repugnant at this point! 
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I haven't received an answer to my email, and I don't expect one until late
Monday or Tuesday. I asked them about repair service outside of any
warranty, as I broke it myself, although I don't know how I actually did
cause the loss of the touchscreen. There might be different procedures,
under the warranty.
Luck;
Ken