Thread: The bad Kobo customer service thread
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Old 05-04-2013, 10:04 AM   #8
Canuck_in_Japan
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Location: Tokyo, Japan
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Quote:
Originally Posted by guitarizt View Post
I'll be surprised if Kobo is still around in 5 years. The competition in the ebook market is fierce, Amazon is the big player, and Kobo is only ahead right now because they are 6 months ahead of the next gen ereader curve.
Kobo will definitely be around in 5 years. They're not ahead of Amazon but they are probably the #1 international brand and they're owned by a huge company Rakuten with deep pockets who are battling it out with Amazon for a huge market in Japan . Anyways that's beyond the point. We're supposed to complain about Kobo service here of which I am sure there are many valid complaints.
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