MobileRead Forums - View Single Post - Waterstone problem with international customers

Zevs · 09-09-2008, 11:02 PM

Hi!

Perhaps this has been noted previously somewhere, but Waterstones in the UK seems currently to have big problems in signing up international (i.e. non UK residents) customers for accounts. I tried it on their web site, but ended up with that my postal code wasn't accepted. After contacting Waterstones first via mail (with no real response within the promised 48 hour period) and then on the phone, they confirmed that there is a problem with international customers and that they don't know when it can get fixed. Seemed they were surprised and unprepared for the big interest now due to them selling the Sony Reader.

Zevs

09-09-2008, 11:02 PM	#1
Zevs Book lover!! Posts: 133 Karma: 182 Join Date: Jan 2007 Device: Sony Reader 505; Nowadays Stanza, Kindle, Txtr and Bluefire on iPhone	Waterstone problem with international customers Hi! Perhaps this has been noted previously somewhere, but Waterstones in the UK seems currently to have big problems in signing up international (i.e. non UK residents) customers for accounts. I tried it on their web site, but ended up with that my postal code wasn't accepted. After contacting Waterstones first via mail (with no real response within the promised 48 hour period) and then on the phone, they confirmed that there is a problem with international customers and that they don't know when it can get fixed. Seemed they were surprised and unprepared for the big interest now due to them selling the Sony Reader. Zevs