Quote:
Originally Posted by Jaden
Well, I charged the Aura for about 3 hours or so before attempting the update (just bought it yesterday).
Anyway I've plugged it in and will let it charge sometime longer - if it does charge because there's no LED indicating anything.
What you suggested (holding etc.) is what Kobo suggested as well but it didn't work. Maybe after charging some more...
Hopefully I don't sound ungrateful or something - I really appreciate that all of you are trying to help me. I'm just really frustrated.  |
You don't sound ungrateful at all. You sound remarkably patient considering the really bad experience you have had.
I really feel for you, I can imagine how frustrated and disappointed you are. If you have tried everything that Kobo has suggested to no avail, perhaps you were unlucky and received a faulty unit and you should return it for a replacement.