[FJames]

My initial setup of the Aura was kind of like that. Twice Kobo Desktop froze on me for 10 minutes at a time with nothing apparently happening and I ended up killing it with the task manager and disconnecting the Aura. The 2nd time the Aura sat frozen for several minutes after disconnecting, then it started up with version 2.4.x firmware. I connected it again, and Kobo Desktop froze again. So I tried loading a few books onto it with Calibre. After disconnecting it was stuck on "Processing content" for more than 10 minutes, then it came up with firmware version 2.5.1 and no books. I connected it to the computer one more time and then just disconnected it. This time it processed the books that were already sitting in the root directory.

Not the most friendly setup procedure. If I had to guess, I would say that it's a combination of two things:

1. The Kobo servers are running very slow.

2. The Kobo Desktop software is terrible at showing status information when it's initializing a new unit.