Quote:
Originally Posted by jeankap
Couple of points... I ordered mine on announcement day, and received it on Saturday, Apr 27, Canadian Post.
The only reason I did not receive any emails from either Kobo or Canada Post was because I (as in me, myself, and...) screwed up typing my own email addy into my order (I ordered from my iPad whilst attempting to man a conference booth with a raging upper respiratory infection. So much for my own quality check...).
I announced to 4 "venues" that I had no info: here, the kobo beta readers group on Google, my friend Ben, who works at Kobo, and the Twitterverse. Within 5 seconds of stating I had a problem, @ KoboHelp was on the case... The guys at the kobo beta readers tried to help, and my friend Ben tried to help, too, but it actually took longer for their emails to come back to me than it did for that one Twitter conversation with @KoboHelp to happen.
Moral of story... Check your typing, and try @KoboHelp before emailing or dialing the phone. I have since been following @KoboHelp, and see in my Twitter time, in that they are very responsive to kobo readers in need.
As for the Kobo Aura itself... Love it. Have already finished 2 books and started on a 3rd since it got here last Saturday. Wish I had a sleepcover, but don't want the added weight of a leather cover (the fitted leather kindle touch cover added a ton of weight to my Kindle touch). May try to jerryrig something or find something over on etsy, instead.
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Thanks for the encouragement, this is helpful. I only posted to this thread out of frustration with myself. I waited until the 25th to order (I'm habitual about following rules). Kobo got it off by the 30th, Canada Post got it to US Customs right away. This is the third day now that it's been sitting in Customs.
I'm not really complaining. When I buy something directly from a merchant in China it typically takes 3 to 6 weeks to arrive. I had thought to wait and let the Independent Bookstore organization handle the importing job, then I could walk into a shop, buy it, and walk out with my Aura in hand. But I couldn't wait, so this is really all my own doing.
BTW, I've been looking for a lightweight solution too. I decided to put a clear skin on my Aura. Amazon has them for $14. I've had that type on an iPod Nano and it's pretty thoroughly non-slip. It's not being shipped until May 13 but these weigh less than a cover, protect the surface and give you a good grip.
http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1