Quote:
Originally Posted by jeankap
Check your typing, and try @KoboHelp before emailing or dialing the phone. I have since been following @KoboHelp, and see in my Twitter time, in that they are very responsive to kobo readers in need
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That's great, but I don't use twitter and would have no idea how to go about getting help in that way. And presumably you wouldn't have needed to, if the "purchase history" on kobo.com actually
showed your purchase--you probably could have discovered that error for yourself.
Ordered mine lunchtime friday, so now 5 business days out and nothing but an invoice and a bunch of marketing emails to show for it. Hardly a lifetime, but for ordering post-release date (and showing in stock, and been charged already) it's longer than it should take to hear something, whether "shipped" or "there's a problem." I'd set a week as the point where I would contact them, so I guess I'm on chat later today if nothing happens before then. Don't wanna.