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Old 05-02-2013, 07:03 PM   #1
rover176
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rover176 began at the beginning.
 
Posts: 3
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Join Date: May 2012
Device: kindle 4
Calibre install fails windows 8

Hi all,
I'm trying to install calibre 0.9.28.msi on a windows 8 laptop. It fails when it tries to install 3 links. One of the messages is

Warning 1909. Could not create shortcut E-book viewer.lnk
Verify that the destination folder exists and that you can access it.

I've run the install from the cmd line to create a log file and the following is the part of the install log that I think is relevant. Can someone point out what's going wrong?
Many thanks.

Spoiler:

InstallFiles: File: IM_MOD_RL_palm_.dll, Directory: C:\Program Files\Calibre2\DLLs\, Size: 16896
MSI (s) (58:CC) [23:21:08:007]: Executing op: CacheSizeFlush(,)
MSI (s) (58:CC) [23:21:08:007]: Executing op: ActionStart(Name=CreateShortcuts,Description=Creat ing shortcuts,Template=Shortcut: [1])
Action 23:21:08: CreateShortcuts. Creating shortcuts
MSI (s) (58:CC) [23:21:08:025]: Executing op: IconCreate(Icon=main_icon,Data=BinaryData)
CreateShortcuts: Shortcut: main_icon
MSI (s) (58:CC) [23:21:08:029]: Executing op: SetTargetFolder(Folder=23\calibre - E-book Management\)
MSI (s) (58:CC) [23:21:08:032]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (58:CC) [23:21:08:032]: Executing op: ShortcutCreate(Name=cmve1gyn|calibre - E-book management,,,FileName=C:\Program Files\Calibre2\calibre.exe,,,,,,,Description=Manag e your e-book collection and download news,,,,)
CreateShortcuts: Shortcut: cmve1gyn|calibre - E-book management
MSI (s) (58:CC) [23:21:08:544]: Note: 1: 2105 2: -2147024891 3: calibre - E-book management.lnk
MSI (s) (58:CC) [23:21:08:544]: Note: 1: 2205 2: 3: Error
MSI (s) (58:CC) [23:21:08:544]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1909
Warning 1909.Could not create Shortcut calibre - E-book management.lnk. Verify that the destination folder exists and that you can access it.
MSI (s) (58:CC) [23:21:13:982]: Executing op: ShortcutCreate(Name=e6ypocvt|E-book viewer,,,FileName=C:\Program Files\Calibre2\ebook-viewer.exe,,,,,,,Description=Viewer for all the major e-book formats,,,,)
CreateShortcuts: Shortcut: e6ypocvt|E-book viewer
MSI (s) (58:CC) [23:21:13:985]: Note: 1: 2105 2: -2147024891 3: E-book viewer.lnk
MSI (s) (58:CC) [23:21:13:985]: Note: 1: 2205 2: 3: Error
MSI (s) (58:CC) [23:21:13:985]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1909
Warning 1909.Could not create Shortcut E-book viewer.lnk. Verify that the destination folder exists and that you can access it.
MSI (s) (58:CC) [23:21:17:142]: Executing op: ShortcutCreate(Name=antijfjq|LRF viewer,,,FileName=C:\Program Files\Calibre2\lrfviewer.exe,,,,,,,Description=Vie wer for LRF format e-books,,,,)
CreateShortcuts: Shortcut: antijfjq|LRF viewer
MSI (s) (58:CC) [23:21:17:145]: Note: 1: 2105 2: -2147024891 3: LRF viewer.lnk
MSI (s) (58:CC) [23:21:17:145]: Note: 1: 2205 2: 3: Error
MSI (s) (58:CC) [23:21:17:145]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1909
Warning 1909.Could not create Shortcut LRF viewer.lnk. Verify that the destination folder exists and that you can access it.
MSI (s) (58:CC) [23:21:17:917]: Executing op: SetTargetFolder(Folder=25)
MSI (s) (58:CC) [23:21:17:919]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (58:CC) [23:21:17:919]: Executing op: ShortcutCreate(Name=o37elgon|calibre - E-book management,,,FileName=C:\Program Files\Calibre2\calibre.exe,,,,,,,Description=Manag e your e-book collection and download news,,,,)
CreateShortcuts: Shortcut: o37elgon|calibre - E-book management
MSI (s) (58:CC) [23:21:17:930]: Executing op: ActionStart(Name=WixRollbackInternetShortcuts,,)
Action 23:21:17: WixRollbackInternetShortcuts.
MSI (s) (58:CC) [23:21:17:932]: Executing op: CustomActionSchedule(Action=WixRollbackInternetSho rtcuts,ActionType=3329,Source=BinaryData,Target=Wi xRollbackInternetShortcuts,CustomActionData=C:\Pro gramData\Microsoft\Windows\Start Menu\Programs\calibre - E-book Management\User Manual.url€http://manual.calibre-ebook.com€1€C:...\Windows\Start Menu\Programs\calibre - E-book Management\Get Involved.url€http://calibre-ebook.com/get-involved€1)
MSI (s) (58:CC) [23:21:17:933]: Executing op: ActionStart(Name=WixCreateInternetShortcuts,,)
Action 23:21:17: WixCreateInternetShortcuts.
MSI (s) (58:CC) [23:21:17:936]: Executing op: CustomActionSchedule(Action=WixCreateInternetShort cuts,ActionType=3073,Source=BinaryData,Target=WixC reateInternetShortcuts,CustomActionData=C:\Program Data\Microsoft\Windows\Start Menu\Programs\calibre - E-book Management\User Manual.url€http://manual.calibre-ebook.com€1€C:...\Windows\Start Menu\Programs\calibre - E-book Management\Get Involved.url€http://calibre-ebook.com/get-involved€1)
MSI (s) (58:0C) [23:21:17:938]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI3523.tmp, Entrypoint: WixCreateInternetShortcuts
MSI (s) (58:0C) [23:21:17:938]: Generating random cookie.
MSI (s) (58:0C) [23:21:17:951]: Created Custom Action Server with PID 4156 (0x103C).
MSI (s) (58:28) [23:21:18:083]: Running as a service.
MSI (s) (58:28) [23:21:18:090]: Hello, I'm your 32bit Elevated custom action server.
WixCreateInternetShortcuts: Creating IUniformResourceLocatorW shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\calibre - E-book Management\User Manual.url' target 'http://manual.calibre-ebook.com'
WixCreateInternetShortcuts: Error 0x80070005: failed to save shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\calibre - E-book Management\User Manual.url'
WixCreateInternetShortcuts: Error 0x80070005: failed to create Internet shortcut
CustomAction WixCreateInternetShortcuts returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 23:21:18: InstallFinalize. Return value 3.
MSI (s) (58:CC) [23:21:18:183]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (58:CC) [23:21:18:184]: User policy value 'DisableRollback' is 0

Last edited by theducks; 05-03-2013 at 12:09 AM. Reason: Wrapped long paste in Spoiler
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