Quote:
Originally Posted by Pierre Menard
I don't know if this is still the case--in the ecommerce age I can how it might have changed--but at least at one point it was a violation of Visa's [what I used] terms for a merchant to bill you before shipping, other than for something like a deposit.
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It's been awhile since I needed to know this, but unless something's changed they can charge right away as long as they'll ship within 30 days. Not that most places do that since it tends to lead to disgruntled customers.
Part of Kobo's problem even with the stuff they are shipping is that some folks aren't getting their shipping emails until after the device is shipped and sometimes the day of arrival. Then there are the orders that seem to be getting lost in the system. It's certainly making them look very inept.