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Ok I'll grant you I'm a little unreasonable.
I was expecting either a replacement solution from Amazon directly (note: I'm not in the US) or a way to diagnose the problem myself and just buy the failed component. Because I always did that on my desktops/laptops, I don't see why we have to completely lose this ability with these new devices. At least a BIOS will tell me something...
But hey I'm just venting, knew these things from the start.
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