I was really worried about hating the Kobo Glo too after reading about all the firmware problems, but I decided to try it. I really wanted to wait and see what Sony announced for this coming fall, but if they didn't come out with a front-lit reader, it would have been 6 months I had to do without the light if I put off buying the Kobo Glo until the fall at that point.
I haven't been plagued by most of the problems others have run into, other than the first firmware update stalled and I had to install it manually (file downloaded to the reader, then did nothing until I unzipped the contents and restarted the Glo). That's wasn't too much trouble.
As far as features go, I still think the Sony x50 series wins hands down, including faster page turns even though it's over 2 years old. But I'm getting used to the Kobo Glo's software and the differences. The light really makes it worth it and helps overlook the things that are mostly just annoyances that I'm really used to being spoiled by the 350s with PRS+ installed.
The 350s are still my main reader of choice, but whenever I need a light, it's the Kobo Glo.
Edit: I should add that I sideload all my books through Calibre, and there's no problems doing that at all, it can set up shelves on book transfers once you configure Calibre correctly.
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