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Old 04-29-2013, 04:56 PM   #20
Lucas Malor
Pain in the arse
Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.Lucas Malor will give the Devil his due.
 
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Posts: 758
Karma: 77856
Join Date: Apr 2013
Device: Kobo Aura One, Kindle 4
Ok, I recived a response from help@kobobooks.com ... It's kind of hilarious:

Quote:
Response Via Email (***) 04/29/2013 03:56 PM
Hi Lucas,

Thank you for contacting Kobo Customer Care. We are glad to help you.

We are sorry to hear you are having this issue.

Please be aware of the following:

1. The Kobo Glo does not have the ability to scroll only turn pages. edit: I clarified I mean scroll = move the image
2. Unfortunately, non-Kobo eBooks are not supported by Kobo technical support, though the device can read them.

Though we do not have the answer you are looking for, it is safe to assume the book is not specifically formatted for this device. It may be possible to search online the methods to re format the book to fit the Glo.
And my nasty curiosity discovered that on Kobo site Kobo Glo does not have anymore the list of supported file formats, despite they had it some days ago, as Google cache prove.

I hope I'm wrong.


EDIT: and I was wrong, see posts from #28 to #31.

Last edited by Lucas Malor; 05-03-2013 at 06:54 AM.
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