Quote:
Originally Posted by tnforpaul45
Believe me when I say that impatience for a new Kobo eReader can be very uncomfortable, but I've had good experience with Kobo so far.
I would advise patience. Kobo is not nearly as large a company as Amazon, and from what I am hearing, they have been blown away at the popular interest in the Aura. Like any company, as interest grows, they will scale accordingly!
Be patient. It's worth it 
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It's not about patience. It's about an inept company with dreadful customer service. And they have been around long enough to learn how to fulfill customer orders. There is absolutely no excuse.