In most respects, I agree. It would be fantastic to have a way to distinguish bug and feature requests from general posts. It would also help us see how much progress Kobo is making with their products, since people frequently post about bugs and others will continue to bring up those bugs months after they have been fixed.

My main concern though is that the bugs tag/subforum would be used for end-user gripes. Most people can't distinguish between a bug, user error, and a feature. (Heck, even technical people like myself can't always do that.)