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Old 04-27-2013, 09:39 AM   #28
piet8stevens
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piet8stevens began at the beginning.
 
Posts: 18
Karma: 10
Join Date: Feb 2013
Device: Kindle Voyage
FT reply

This is what I sent them:
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Dear Madam/Sir, I have an electronic subscription to your newspaper and
especially enjoy your week-end edition under Life & Arts.

Now, Life & Arts is on your regular web-site and is referred to on and off
from here: http://www.ft.com/intl/uk-edition (and similarly
http://www.ft.com/intl/international-edition)

It would be much better if both of those pages always refer to Life & Arts
instead of only occasionally. Can you check whether that is possible?
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This is their reply:
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Thank you for contacting Financial Times Customer Service and for taking the time to provide us with your feedback.

Your comments and suggestions are appreciated and will be passed on to our Product team. In the meantime, the new app is designed to feature the Life and Arts during weekends only. During weekdays, you may view featured articles via Arts section.

For your reference, please find below a link regarding the changes, FAQ's and Troubleshooting tips.

http://apps.ft.com/ftwebapp/

We hope this helps. Should you have any questions or require further assistance, then please do not hesitate to contact us.
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