Quote:
Originally Posted by bookwurm70
The online chat is easy and painless and they are very polite.
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They are polite. Sadly, they don't know anything. I don't think they have any realtime information in front of them.
When I did my chat, he told my my order was "in progress." Then he said I would have it tomorrow or the next day. I thus assumed it had shipped, and asked him for a tracking number. He said, no, it was not shipped, and there was no tracking number.
The unit arrived the
next day. It arrived on my front door step at almost the exact same time I received the shipment email, which said the unit had been shipped from Canada
5 days earlier.