[Prestidigitweeze]

Apparently, Kobo fused my mailing and billing addresses and shipped my Aura with the wrong zip code. If Kobo's site tracked e-reader purchases as they do books, then I'd have been able to see and correct that issue in moments, long before the shipment left Canada.

Unfortunately, it took me a week to extract my order number from customer service and I was only able to get someone to verify the exact shipping address today after I noting the wrong zip code in yesterday's tracking information and demanding the exact details.

Not exactly a seamless process, but then again, I wasn't expecting one.