Thread: Aura HD For U.S. Buyers...
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Old 04-25-2013, 06:49 PM   #83
Breid
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Posts: 129
Karma: 161452
Join Date: Jun 2012
Location: Ireland
Device: Kobo Aura HD; Kobo Glo; KPW
Quote:
Originally Posted by soseono View Post
I ordered on the 22nd at about 6am, and immediately received the order confirmation email (only one email) and a charge has been pending on my CC since the same day. Otherwise... No more updates from Kobo. I tried the live chat yesterday to check the order status, and was told that the order isn't in their system and the charge should go through first for the order to be entered/updated in the system and processed for shipping.
I ordered mine from WHSmith UK, I have received a confirmation email that it has been sent, but no tracking information to see where it is on its journey. My CC does not show pending charges, and the charge for my Auro will probably not show up until tomorrow. Yes, I am rocking in my chair, repeaiting "Patience, patience, patience", as a mantra........and no, that is not working for me, grrrrrrrrrrrrrrrrrrrrrrrrrrr

PS Oops, mea culpa, mea maxima culpa, a thousand apolgies for hijacking this US only thread, take pity on me, I live on a tiny storm tossed island on the other side of the Atlantic Ocean

Last edited by Breid; 04-25-2013 at 06:56 PM. Reason: To add craven apology in PS
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