Thread: Aura HD For U.S. Buyers...
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Old 04-24-2013, 05:33 PM   #63
Skydog
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Quote:
Originally Posted by Breid View Post
If your order has not shipped, surely you should be able to cancel your order online. I ordered mine online from WHSmith UK and up until I received an email from them today at 4.30pm to say that my device was shipped, I had the option to cancel my order when I checked my account online with them.
Canceling online is not possible. My original order confirmation was via email only -- nothing appeared online. That is part of the problem. Even a request to cancel via phone was not possible -- c.s. was not able to cancel my order and assigned the task to "another level" -- again to be confirmed via email only. Ridiculous.
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