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Old 04-24-2013, 02:25 PM   #514
ottdmk
Wizard
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Posts: 1,221
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Join Date: Feb 2012
Location: Ottawa, Ontario, Canada
Device: Kobo Libra 2, Lenovo Tab M10 FHD Plus, Lenovo Tab M9
To present a counter-point: I have dealt with Kobo's customer service several times. In each case the matter was handled efficiently and to my satisfaction. This included a situation where their system represented one book as another. (It gets confusing when a compendium of five books has the same name as book two of the series.)
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