Thread: Aura HD For U.S. Buyers...
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Old 04-23-2013, 06:42 PM   #39
Skydog
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Quote:
Originally Posted by 93terp View Post
Boy isn't that the truth! I've been totally spoiled by Amazon's stellar CS. When I talked to the Kobo rep on Sunday I asked about their return policy - I was told that you can only return it if it's faulty/broken! So not product satisfaction guarentee???
They supposedly have a 30-day return policy but I've never heard them disclose it is conditional on a faulty/inoperative device (at least not to me).

Cancelling may be the better choice.
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