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Old 04-22-2013, 09:31 AM   #180
fraughton
Junior Member
fraughton began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Apr 2013
Device: Kobo Touch
Not sure if I should be starting a new thread for this or not.
I attempted to sync my wife's kobo touch yesterday over wifi. I checked on it 15 minutes later and it still said downloading at the top. I left it for almost an hour and still the same. That's when I noticed that it was completely locked up. No response from touchscreen or any buttons. I couldnt even turn it off. I did get it powered down by using a paper clip.
Now when I power it on the screen flashes black once, then goes blank and the light on top is flashing green. I attempted a factory reset. No change. Ive called Kobo several times, but all I get is the call volume is too high message and then they hang up.
The kobo is a year and a few months old, so chances are I'm out of luck on getting it fixed. Anyway, I'm just hoping someone here may have a suggestion that I havent tried yet. Kobo's own troubleshooting page only suggests basic or factory resets before telling you to buy another reader.
Thanks in advance for any help you may have to offer.
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