@BobC: I don't know what is happening for you. Both my Glo and Touch have FW2.5.0 and have no problems when I select the ignore firmware check option. And several others have reported it is working with no problems.
But, I have seen reports of similar problems in the past. A lot of them turned out to be problem with the computer or cable. A damaged cable will do this. Port problems as well. And it might work with another computer. If this is the case, I don't know why it happened with the upgrade to the new firmware.
Another possibility is a problem with the filesystem. Doing a scan of the filesystem might find a problem. It could also be a problem in the database. Checking that might reveal something. Or opening it with a SQLite browser might trigger the same problem. If it is a database problem, then a log out and back in will probably fix it. Or at worse a factory reset.
I don't know how much any of that will help, but it is all I can think of at the moment.
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