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Originally Posted by calvin-c
1) the right isn't to the latest & greatest, it's to security. If there's a patch to XP that will fix the security holes then that's all you have a right to. Half the issue though is that carriers have modified Android to the point that users can't install standard updates. To continue your analogy, if Best Buy had modified XP to the point where you couldn't install Windows Updates from Microsoft then yes, maybe they would owe you an upgrade.
2) If it's done under a court order then the court could include the provision that the costs be borne by the carrier. Or not. So many courts kowtow to big business that it's likely not, but a lot depends on the persuasiveness of the lawyers.
3) Android has security flaws. The fact that they're not as bad as Windows' doesn't make them non-existent. In a way this is still 'security by obscurity'. Sure, Android is popular-but it's still not as big & easy a target as Windows-so which do you think hackers are going to go for first?
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Fair enough points, but:
1. Why do you have a "right" to security? I had to purchase 3rd party software to secure XP, and even that isn't air-tight. And just like XP, you don't need the latest version to get security patches on Android. Older versions are still patched from time to time, I know mine was at least twice. So the assumption this lawsuit makes that you need the latest OS version to be secure is bunk to begin with.
2. Costs borne by the carrier will be passed on to customers in one way or another. Period.
3. See point 1. NOTHING is completely secure, but even Gingerbread is more secure than any version of Windows is out of the box. Why should resellers be held to a higher standard?
I think most people are simply annoyed and rightfully so. I am too. If I can verify AT&T service has improved in my area enough to meet my needs my next phone will be a Nexus. But if it's not in writing, they don't owe you anything other than the device as described at the time you bought it. It may be in their best interests to keep customers happy of course, but that's a far cry from legal obligation.