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Old 04-16-2013, 09:48 AM   #398
willus
Fuzzball, the purple cat
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Posts: 1,299
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Join Date: Jun 2011
Location: California
Device: iPad
Quote:
Originally Posted by gadd View Post
hi again,

i am not sure if i got you right. but i try to take a screenshot of the program when windows crashes. you can find the image attached in the post. hope it will work.
That's perfect--very helpful. It looks like the crash might be specific to your document (crashes during processing of page 1). Have you tried more than one document with the new version, or just this one? Can you post the first page of this document (or the whole document, if it's not too large and/or copy-protected)? You can use jpdftweak or pdfsam to extract the first page. (If you do that, be sure that the crash still happens on the single page document.)

You might also try skipping page one--use this command option, for example:

-p 2-


That will convert pages 2 and up.

Last edited by willus; 04-16-2013 at 10:17 AM.
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