Quote:
Originally Posted by gadd
hi,
i have just installed the new version. each time i launch the program and start to convert a pdf file, it crushes. i checked your suggestion and downloaded v. 1.65 for Windows 7 32 Bit. it still doesn't work. previous versions worked in my pc without causing any problem. what should i have to do right now? should i continue using older version?
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After launching it (and specifying a file), type this at the prompt:
-v -debug
...and then press
<Enter> twice to start the conversion. Immediately after the crash, take a screen shot by typing
<Shift>-<Print Screen> (move the dialog box out of the way of the command terminal). Post the screen shot of the command terminal if you can manage it (or send my a private message if you prefer to take it off this thread). That will help.